Shipping Policy
Delivery with Care — From Our Studio to Your Home
At Henderson New York, every order is personal.
Each piece of jewelry is thoughtfully designed, handcrafted, and carefully inspected — we take pride in ensuring it reaches you in perfect condition.
Order Processing Time
Preparing Your Order
Please allow 1–3 business days for your order to be processed.
During this time, each piece is polished, packaged, and thoroughly checked to meet our standards of fine craftsmanship before it leaves our studio.
Shipping Time
Estimated Delivery Window
Once your order has been shipped, it typically arrives within 4–10 business days, depending on your location.
We work exclusively with trusted delivery partners to ensure safe and timely delivery.
Shipping Costs
Free Standard Shipping
We are pleased to offer free standard shipping on all orders within the United States — our way of thanking you for supporting Henderson New York.
Order Tracking
Stay Informed
As soon as your order is shipped, you will receive a confirmation email containing a tracking number so you can follow your package from our studio to your doorstep.
International Shipping
Worldwide Delivery
We are happy to offer worldwide shipping for our international customers.
Shipping costs and delivery times vary depending on the destination country.
Please contact us before placing your order so we can confirm details specific to your region.
Questions or Concerns?
If you have any questions about your shipment or need assistance, feel free to reach out to us:
📧 info@hendersonnewyork.com
We’re here to ensure your experience is as smooth and enjoyable as the jewelry we create.
Thank You for Your Trust
Every order means a great deal to us.
Your support allows us to continue creating timeless, meaningful pieces crafted with love, care, and attention to detail.
From our hands to yours — thank you for being part of the Henderson New York story.